If you are unable to gain access to your wallet because you have lost your two factor authentication device or are unable to access your email account please complete the form below. If you have forgotten your wallet password or forgotten your wallet identifier please contact support.
Upon form submission please check your email for further instructions. Two factor authentication reset requests are automatically approved after a certain time. The more correct details you can provide the quicker the process will be. Your IP Address and browser information will be recorded on submission.