New Users

Creating a new bitcoin wallet takes literally a few seconds. You will be able to send and receive payments immediately.

Existing Users

If you have previously created a My Wallet account click below to login.

Help And Support

Please consult the FAQ for commonly asked questions. For any problems with the site, please contact us.

If you are unable to gain access to your wallet because you have lost your two factor authentication device or are unable to access your email account please complete the form below. If you have forgotten your wallet password or forgotten your wallet identifier please contact support.

Upon form submission please check your email for further instructions. Two factor authentication reset requests are automatically approved after a certain time. The more correct details you can provide the quicker the process will be. Your IP Address and browser information will be recorded on submission.

*

Your wallet identifier is 36 characters long containing 4 dashes. If you have forgotten your wallet identifier please contact support.

Enter the email address associated with your wallet. If you have lost access to this email address please enter it regardless.

If you have lost access to the email address associated with your wallet enter a new email address here. If the two factor authentication reset request is approved this email address will automatically be set as your new wallet email.

Enter the alias of your wallet if you have one set.

Enter your wallet Secret Phrase here if you have one set. If the secret phrase matches the request will be approved much quicker.

Enter a message for Blockchain.info admins to review.